How the community wins
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Implementing a Peer Coaching/Mentoring Project:
What does a "win" look like for a community like San Antonio?

300 sustainable new jobs created in low-income neighborhoods
$5 million new payroll available for expenditure in local neighborhoods
3-6 local community-based organizations better able to serve as bridges or brokers between their constituents and major institutions
Better access to health care from more widely available health insurance: increased Medicaid enrollment among eligible children and overall stability of enrollment
Better health status in low-income community, especially for people with chronic conditions, through participation in preventive procedures and disease management, and better compliance with provider directions (especially with medications)
Less financial pressure on provider institutions*, due to better match between service demand and institutional capacity; better health status among uninsured population; fewer families demanding uncompensated care
More demand for basic public health services
More accurate and timely information on health conditions and service utilization, enabling better planning by all elements of community services system
More State and private resources available, in recognition of the region’s contribution to stability/predictability of Medicaid and County expenditures and primary health care services
Better relationships between families and physicians, and between physicians and insurers, resulting from reduced rate of missed appointments
Less frustration for families and hospital personnel from inappropriate emergency room (ER) visits among both Medicaid and uninsured population
Increased consumer confidence in use of health care system, and increased sense of control over their (health) environment
More visible role models for welfare recipients in target communities
Expanded pool of potential workers in health care industry
More demand for training and higher education
Better school attendance and academic performance due to reduced children’s health problems